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We adhere to the Retail Motor Industry Code of Practice
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Advice on all your motoring needs without obligation
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Written estimates for work given on request
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Approval sought for additional work found
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Warranty on labour and parts used, specific details will be given on request.
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Displaced parts made available on request except for returns and warranty
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Attention to cleanliness
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Our objective is always to complete the work on your vehicle on time. If, for whatever reason, your car is not going to be ready when promised, we will make every effort to contact you in good time.
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At the end of each job our invoice will detail what we have done including the parts we have replaced and we will inform you of any work we identified in the courseof the job which needs to be done in the future.
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We will record all the servicing completed on your vehicle in your service record book. This may enhance the resale value of your vehicle by proving that you have had it regularly maintained by a quality workshop.
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A qualified member of staff will also be available to answer quickly and courteously any questions or problems you may have, but in the unlikely event of us being unable to resolve a problem to your satisfaction, we will offer the free services of - and will abide by the decision made by - the arbitration service of our Trade Association.
